Established in 1986, we've seen it all. From the black screens of the 1980's, to the web-based intuitive system we use today, the CNS team continues to anticipate and plan for the constant changes in regulations and the trading environment, and create the very best forward-thinking solutions for our customers.
So, you're wondering - what exactly is it that we do?
To put it simply, we provide the electronic wizardry that keeps the information flowing. CNS designs and operates highly efficient Electronic Data Interchange (EDI) systems which facilitate trade moving through the UK's frontiers.
The emphasis is always on simplicity: why make things more complicated than they need to be? Our systems will take you smoothly through all of the import and export processes AND ensure that you meet all of your legal and commercial obligations.
CNS operates a dedicated inventory control systems for both the port and air courier industries, covering Southampton, London Gateway, Tilbury, Port of London, Heathrow, Gatwick, Manchester, Birmingham, Immingham, Belfast and Portsmouth.
We've won awards for our innovations...but that doesn't make us complacement and we certainly never make assumptions. We are proud to be serving the UK's biggest ports, airports and inland facilities...but we never forget that our success has been built on attention to detail and excellent customer service, whether we're working with the smallest freight forwarder or the largest container terminal.
And we're there to help. We know you don't want to be bombarded with IT jargon (although, if you do, feel free to call for a techno-chat). Our UK-based Helpdesk provides customer support and advice that you'll actually understand, round the clock, every day of the year.
CNS aims to be the leading Community Systems Provider (CSP) and benchmark for our competitors through having a team dedicated to excellence in customer service. This will be achieved through empowering our people to provide a high quality product delivering reliable and responsive solutions in a highly secure environment.
CNS offers dedicated helpdesk support. At the centre of this are our CNS Helpdesk Analysts, available to provide assistance 24 hours a day, 7 days a week, 365 days a year.
Winner of the 2011 Customer Centric Supply Chain Distinction Award, CNS Compass enables the trade and regulatory bodies to move cargo swiftly through ports and inland facilities.
Community Network Services (CNS) has been awarded the contract to develop London Gateway's Port Community System, to provide control and visibility for containers flowing through the port and logistics park.